Service · AI chatbots
AI assistants that answer in Arabic and English
Website and WhatsApp chatbots, customer-support assistants and internal helpdesks that answer from your own knowledge, capture leads and hand over to your team when needed.
Challenges
Business challenges we solve
The same questions, every day
Your team answers repetitive questions instead of complex requests.
Missed enquiries after hours
Visitors leave when nobody is available to respond.
Scattered internal knowledge
Employees can't quickly find policies and procedures.
Scripted bots that frustrate
Menu-driven bots can't understand real questions.
What we build
Assistants grounded in your knowledge
We connect the assistant to your approved content — website pages, FAQs, policies and documents — so it answers accurately and stays on topic. When it can't help, it passes the conversation to a person.
Solutions include website chatbots, WhatsApp chatbot integrations, customer-support assistants, internal employee helpdesks, lead capture and qualification, CRM and ticketing integrations, and analytics to monitor conversations. Integrations with specific third-party platforms are confirmed and configured for each project.
Features & deliverables
- Conversation design in Arabic and English
- Knowledge-base preparation
- Website chat widget
- WhatsApp integration (subject to approval)
- Lead capture in chat
- Escalation to human staff
- CRM or ticketing integration
- Conversation analytics
- Ongoing tuning and content updates
Technology
Technologies and integrations
Channels and providers are chosen to fit your customers, data and budget.
Large language models
RAG
Website widget
WhatsApp Business Platform
CRM integration
Ticketing systems
n8n workflows
Webhooks
Arabic NLP
Conversation analytics
Benefits
What your business gains
Instant replies, any time
Customers get answers immediately, day or night.
Better-qualified leads
Capture details and intent before your team follows up.
A lighter workload
Free your team to focus on complex cases.
Continuous improvement
Review conversations to keep improving answers.
Process
How we launch your assistant
01
Discover
Goals, channels and common questions.
02
Prepare
Organise and approve knowledge sources.
03
Build
Configure the assistant, flows and integrations.
04
Test
Real-question testing in both languages.
05
Launch & tune
Monitor conversations and refine answers.
FAQ
Chatbot questions
Can the chatbot work on WhatsApp?
Yes, through the official WhatsApp Business Platform. Account approval and messaging costs depend on Meta's requirements, which we explain during planning.
How do you prevent wrong answers?
The assistant answers from approved content, is instructed to say when it doesn't know, and can hand over to staff. We test with real questions and review conversations after launch.
Can it hand conversations to my team?
Yes. Escalation rules can notify staff by email, a helpdesk or another channel, together with the conversation history.
Can it collect leads?
Yes. The assistant can ask qualifying questions and send the details to your CRM or inbox.
Start your project
Give your customers instant answers
Tell us about your channels and common questions. We'll design an assistant that fits your business.